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Super­intelligence,
installed.Newlinx sets up AI that answers your phone, follows up on every quote and does the paperwork, then keeps it running on IT built to stay up.

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Built on the newest models from the AI labs working toward superintelligence. What we mean

  • Founder-led in Kansas City
  • 15+ years in networks, phones and automation
  • Systems already running for real businesses

One night, handled

Wed 7:00 AMMorning report sent

PhoneTextWeb formEmailCalendarJob listBooksYour peopleNewlinx AIYour rules
Calls answered
3
Requests handled
8
Sent to a person
2
  1. 7:41 PMCall answered. Water coming up through a basement floor drain. Urgent under your rules, so the on-call tech got a text.
  2. 8:06 PMQuote request for a furnace replacement. Request #1049 opened and an estimate visit offered.
  3. 8:52 PMA customer moved Thursday’s visit to Friday at 10 AM. Calendar updated and the tech told.
  4. 9:30 PMSupplier invoice matched to purchase order 2231. Waiting for your approval.
  5. 10:47 PMA caller disputing last month’s bill. Outside the rules, so it goes to a person. You have the summary; they’ll hear from you by 9 AM.
  6. 11:58 PMTwo quotes from last week are still open. Follow-ups set for 9:00 AM, because nobody gets a text overnight.
  7. 2:14 AMWarranty registration received and filed to the customer’s record.
  8. 6:12 AMEarly caller booked a furnace tune-up for Thursday at 2 PM.
  9. 7:00 AMMorning report sent. Nothing slipped overnight.
An example night at a made-up home-services company: 3 calls answered, nothing left in voicemail. Callers and numbers are illustrations.

You wake up to a report, not a voicemail box.

Everything that came in overnight was answered, sorted and written down. The routine work is done, follow-ups wait for business hours, and the one thing that needs you is on top.

That’s the whole idea. The money is already in the building. What leaks it is the cracks: the call nobody could grab, the quote nobody chased, the form typed three times. We close those cracks with systems that do the steady, repetitive part of the work, and we keep them running.

Changes the examples on this page. Nothing you type is sent anywhere.

Wed 7:00 AM

Overnight report

Example Plumbing & Heating

  • 3calls answered in your business name
  • 1urgent job sent to the on-call tech at 7:41 PM
  • 1quote request opened, estimate visit offered
  • 2appointments booked or moved on the calendar
  • 1supplier invoice matched, waiting for your OK
  • 1form filed to a customer record
  • 2quote follow-ups scheduled for 9:00 AM

Needs you

A caller is disputing last month’s bill. Their details and a summary of the call are attached. They were told to expect a call from you by 9 AM.

An example report from the night above. Made-up business and callers.

Three jobs. One rule.

Most small businesses lose time and money in the same three places. We set up a system for each one, connect it to the tools you already use, and keep it running.

It answers the phone.

AI Receptionist & Assistant

Calls and web chats get answered, day or night. Your assistant greets people with your business name, answers common questions, takes down the details, and sends urgent calls to the right person.

Before
Voicemail. Maybe they call back. Maybe they call the next company on the list.
After
Answered in your name, details written down, urgent calls sent to whoever’s on call.

Rules you might set

  • Water inside the house after hours is urgent: text the on-call tech.
  • Never quote a price. Offer an estimate visit instead.
How the receptionist works

It follows up on every quote.

Lead & Quote Autopilot

Every call, text and web form becomes a request with its own number. It sends a quick reply right away, logs it where you keep track of jobs, and follows up until the customer answers. Texts only go to people who agreed to get them.

Before
Quotes go out and nobody checks back. You meant to call Thursday.
After
Each quote gets a number and a follow-up schedule. Nothing depends on someone remembering.

Rules you might set

  • Follow up on day 2 and day 5, during business hours only.
  • Stop the moment the customer replies, books or opts out.
How the quote follow-up works

It does the paperwork.

Ops Autopilot

The copying, re-typing and report-building your team does by hand. Forms and emails get read and filed, information moves between your systems, and the weekly report shows up on its own.

Before
The same customer details typed into three places. Friday afternoons lost to reports.
After
Entered once, filed everywhere. Reports built and sent on schedule for you to review.

Rules you might set

  • Nothing posts to the books without a person’s OK.
  • Anything that doesn’t match goes to an exceptions list.
How the paperwork automation works

The rule for all three

Anything unusual goes to a person. You still make the decisions.

Every step, on the record.

Pick a request and watch what happens to it: what the system hears, what it checks against your rules, what it does, and when it hands off to a person.

After-hours call

Example Plumbing & Heating · Tuesday 7:41 PM · office closed

Incoming call · (816) 555-0142

  • AssistantThanks for calling Example Plumbing & Heating. This is the after-hours assistant. What’s going on?
  • CallerThis is Maria. Water’s coming up through the floor drain in my basement.
  • AssistantThat sounds stressful. I’m marking this urgent for the on-call tech. What’s the address, and can I text you a confirmation at this number?
  • Caller1420 Elm Street. And yes, text me.

  1. Hear

    Answers in your business name and says it’s the after-hours assistant.

    call.inboundfrom=(816) 555-0142 after_hours=true

    greetingbusiness_name assistant_disclosure=yes

  2. Understand

    Water coming up through a basement drain at 1420 Elm Street. She’s fine with a text.

    intentemergency_repair

    detailsissue="floor drain backing up" address="1420 Elm St"

    consentsms=yes (asked on the call)

  3. Check

    Water inside the house after hours is urgent under your rules. The address is in your service area. No price was asked for or given.

    ruleurgent_water MATCH

    ruleservice_area inside

    ruleno_price_promises ok

  4. Act

    Opens request #1048, texts the on-call tech the details, and texts Maria her request number.

    jobs.create#1048 priority=urgent done

    notifyon_call_tech sms sent

    sms.replycaller "Request #1048…" sent

  5. Hand off

    The on-call tech has it from here, with the address and the problem in one text.

    handoffon_call_tech ack=7:43 PM

  6. Log

    The call notes and every action are saved to the job and included in the 7:00 AM report.

    audit.writejob=#1048 steps=6

    reportmorning_summary += 1 urgent

Quote request

Example Heating & Air · Tuesday 8:06 PM · website form

Web form · Request a quote

  • CustomerOur furnace is 18 years old and getting loud. We’d like a replacement quote before winter. 3-bedroom ranch. Email is best. — Dana

  1. Hear

    A quote request arrives through the website form after hours.

    form.submitsource=website type=quote_request

  2. Understand

    Furnace replacement for a 3-bedroom ranch. Not urgent. Prefers email.

    intentreplacement_quote urgency=normal

    detailsequipment="furnace, 18 yrs" home="3-bed ranch"

    contactpreferred=email

  3. Check

    Your rule: replacement quotes need a visit, and the assistant never estimates a price. Follow-ups only during business hours.

    rulequote_needs_visit MATCH

    ruleno_price_promises ok

    rulefollowup_hours 8 AM–6 PM

  4. Act

    Opens request #1049, replies within a minute with the number and a way to pick a visit time, and adds it to open quotes.

    quotes.create #1049 stage=visit_needed done

    email.replycustomer "Request #1049…" sent

    followup.plan day 2, day 5 stop_on_reply set

  5. Hand off

    Your estimator gets the visit. You set the price after seeing the job.

    assignestimator queue=visits

  6. Log

    The request, the reply and the follow-up plan are recorded on the quote.

    audit.writequote=#1049 steps=6

    reportweekly_quotes += 1 opened

Supplier invoice

Any office · Tuesday 9:30 PM · shared inbox

Email from billing@example-supply.test · Invoice A-5520.pdf

  • CustomerPlease find invoice A-5520 attached for PO 2231. Amount due $1,842.16, net 30. Thank you for your business. — Example Supply Co.

  1. Hear

    An invoice lands in the shared inbox with a PDF attached.

    email.inbound to=ap@ attachment=A-5520.pdf

  2. Understand

    Reads the PDF: Example Supply Co., invoice A-5520, PO 2231, $1,842.16, due in 30 days.

    extractvendor="Example Supply Co." invoice=A-5520

    extractpo=2231 amount=1842.16 terms=net30

  3. Check

    The vendor is on your approved list, PO 2231 exists, and the amounts agree. Your rule: nothing posts or pays without a person’s OK.

    matchpo=2231 lines=3/3 total=agree

    ruleapproved_vendor ok

    rulehuman_approval REQUIRED

  4. Act

    Files the PDF to the vendor’s folder and enters a draft bill. Nothing is paid or posted.

    files.save/Vendors/Example Supply/2026/A-5520.pdf

    books.draftbill A-5520 status=awaiting_approval

  5. Hand off

    It waits in the morning report for your one-click approval.

    approvalqueue=owner due=morning

  6. Log

    The match, the filing and the draft are recorded with the original email.

    audit.writeinvoice=A-5520 steps=6

Something unusual

Example Plumbing & Heating · Tuesday 10:47 PM · office closed

Incoming call · (913) 555-0177

  • AssistantThanks for calling Example Plumbing & Heating. This is the after-hours assistant. How can I help?
  • CallerYou charged me twice last month and I want it fixed. I’m about ready to call a lawyer.
  • AssistantI’m sorry about the trouble. Billing questions like this go straight to the owner. Can I take your name and the best number, so they can call you by 9 AM?

  1. Hear

    Answers the call and says it’s the after-hours assistant.

    call.inboundfrom=(913) 555-0177 after_hours=true

  2. Understand

    A billing dispute from an upset customer who mentions a lawyer. Not a routine request.

    intentbilling_dispute sentiment=upset

    flagmentions_legal

  3. Check

    Disputes and anything legal are on your “always goes to a person” list. No routine path applies.

    rulealways_to_a_person MATCH (dispute, legal)

    ruleno_refund_promises enforced

  4. Act

    Takes the caller’s details politely, promises nothing about refunds, and tells them when to expect a call.

    message.takename, number, account done

    reply"The owner will call you by 9 AM"

  5. Hand off

    You get a short summary at the top of the morning report, flagged for a 9 AM call.

    handoffowner priority=top callback_by=9:00 AM

  6. Log

    The call notes and the handoff are recorded so nothing gets lost between night and morning.

    audit.writecall=10:47 PM steps=6

Illustrations with made-up businesses, callers and numbers. The log lines show the kind of record a system keeps.

Example builds

What we’d build for businesses like yours: what slips today, what the system does, and what stays with your people. These are illustrations, not client stories. Every business gets its own.

See all 8

Home services

An after-hours line that answers emergencies instead of sending them to voicemail

Calls are answered in your name day and night, urgent jobs go straight to whoever is on call, and every quote gets a follow-up until the customer answers.

What slips today

  • After-hours calls go to voicemail, and the caller tries the next company on the list.
  • Quotes go out and nobody checks back.
See the example build

Comes in

  • Phone, day and night
  • Website quote form
  • Customer texts
  • AI Receptionist & Assistant
  • Lead & Quote Autopilot
  • Ops Autopilot

Checked against your rules

Lands in

  • Job list with request numbers
  • Calendar
  • Invoicing

Goes to a person The on-call tech for anything urgent. You for pricing and disputes.

Property management

Maintenance requests sorted, numbered and routed before morning

Residents get an answer any hour, emergencies reach maintenance on-call, and requests from every channel land in one list as work orders.

What slips today

  • Overnight voicemails that just say “water” and a phone number.
  • Requests arrive by phone, email and text, and someone copies each one into the work-order system.
See the example build

A Tuesday, two ways

7:40 AM

TodayOvernight voicemails from residents. One just says “water” and a phone number.

With the systemEvery overnight call was answered and sorted. The water leak was flagged urgent at 11:02 PM and sent to maintenance on-call.

10:15 AM

TodayMaintenance requests arrive by phone, email and text, and someone copies each one into the work-order system.

With the systemRequests from every channel land in one list as work orders, with the unit number and any photos attached.

Accounting & bookkeeping

Client documents in, named, filed and chased without the busywork

Documents that arrive by email are named and filed to the right client folder, missing items are requested by name, and nothing posts to anyone’s books without review.

What slips today

  • Client documents arrive by email, and someone renames, files and logs every one.
  • Clients who still owe you paperwork get chased one email at a time.
See the example build

Rules it follows

  • Nothing posts to a client’s books without a person’s review.
  • Tax and accounting questions go to staff. The assistant takes the question and the deadline.
  • Files that can’t be matched to a client go to the exceptions list.

Examples. You set your own rules.

More example builds

AI is only as dependable as the IT under it.

Newlinx started as an IT company, and we still build and run the foundation: the phones your receptionist answers, the email your follow-ups go out on, the accounts and network everything runs on.

Behind it are 15+ years of hands-on work in networks, business phone systems and automation. When the AI and the IT come from the same place, the after-hours call, the confirmation text and the logged job all land where they should.

All IT services

AI systems

How customers reach you

Phones and email, set up so calls land in the right place and your mail is trusted.

Where the work happens

Microsoft 365 and the rest of your tools, set up cleanly and documented.

What everything runs on

Networks and security that stay up and keep access limited.

From one conversation to a working system.

No long discovery phase and no per-seat subscriptions stacked on top. One job, done properly, then the next.

  1. Map the quick win

    A short, free call. Bring the one task that eats your week, and we’ll find the automation that saves you the most. If it isn’t worth automating yet, we’ll say so.

  2. Build it

    We set it up with your services, your questions and your rules, and connect it to your phone, email and tools. A first system is planned to go live in about two weeks.

  3. Keep it running

    We watch it, tune it, and add the next automation when you’re ready. Nothing gets set up and forgotten.

What are the cracks costing you?

Your numbers, your math. Type over the examples; the math updates as you go and shows its work.

These are your numbers and your guesses. It’s a way to size the problem, not a promise of what automation will recover. Job values are before your costs. On the call, we’ll check them together.

Missed calls

$24,000 a year

6 calls × 50 weeks × 2/10 × $400

Quotes that go quiet

$14,400 a year

8 quotes × 12 months × 1/10 × $1,500

Busywork

$9,000 a year

6 hours × 50 weeks × $30

Example numbers. Type over them to use yours.

Work that may be slipping

$38,400 a year

Missed calls and quiet quotes, before your costs.

Busywork

300 hours a year

Worth $9,000 of your team’s time.

Bring these numbers to a free call

House rules for every system we build.

You’ve heard a lot of big claims about AI. Here’s where ours stop.

All eight house rules

  1. Anything unusual goes to a person.

    Disputes, judgment calls and anything outside the routine work you’ve approved go to you or your team, with a short summary. You still make the decisions.

  2. It says it’s an assistant.

    Callers and customers are told up front that they’re talking to an assistant, so nobody is fooled. Anyone who asks for a person gets one, or a callback.

  3. No prices or promises you haven’t approved.

    It answers with the information you’ve given it. Quotes, discounts and commitments stay with you.

  4. Recording only with consent.

    Nothing is recorded or kept as a transcript until the caller agrees, and the system says why before it asks. Callers who say no still get helped.

Straight answers

Common questions from owners who have heard a lot about AI and want the plain version.

What do you mean by superintelligence?

Superintelligence means AI that can outthink people at almost everything. It’s what the leading AI labs say they’re building, and their models keep getting more capable. When we say “installed,” we mean we put the newest of those models to work on specific jobs in your business: answering calls, following up on quotes and doing the paperwork. As better models come out, we move your systems to them over time as part of keeping them running, so you aren’t stuck on last year’s AI. Your rules and approvals stay the same, and a person stays in charge.

What if it gets something wrong?

Sometimes it will, and a wrong answer can sound confident. That’s why we keep its job narrow: your common questions, your details and your rules, with everything else set to go to a person. Requests are logged so you can see what came in, and we check and adjust it as part of keeping it running.

Can’t I just use ChatGPT?

ChatGPT is handy for writing an email or brainstorming. Answering your business line, logging every request where your team will see it, and following up on schedule is a different job. It takes a workflow connected to your phone, email and tools, set up with your rules and kept running. That’s the part we build.

Where does my customer information go?

The automation runs on systems we set up and maintain for you, rather than a pile of separate subscriptions. The AI part uses a business-grade AI service to read and write messages. On the call, we’ll show you exactly which services touch your information, who can see it, and how it’s handled.

What does it cost?

It depends on which job you start with and what it connects to. That’s what the free call is for: we find your first quick win and price that one thing, in writing. There’s no stack of per-seat subscriptions on top.

Do you only do AI?

No. Newlinx started as an IT company and still does the foundation work: business email and deliverability, Microsoft 365, networking, business phones and practical security. AI systems are only as dependable as what’s under them.

How long until something is running?

We plan for a first system to be live in about two weeks. It starts with a short free call to pick the one task worth automating first.

Tell us the one task that eats your week.

We’ll show you a working example and what it would take to automate it, with no obligation.

  • A short call, with no jargon and no pressure.
  • You’ll leave knowing your first quick win.
  • If automation isn’t worth it for you yet, we’ll tell you.

You’ll talk to the person who builds it.

Newlinx is founder-led: Jeff Montgomery takes your free call, sets up your system and keeps it running.

Prefer to call?(816) 788-9555

Prefer email?sales@newlinxkc.com

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